General terms & conditions


Below you will find our General Terms and Conditions. These always apply when you use or place an order via our Website and contain important information for you as a buyer. Please read the General Terms and Conditions carefully. We also recommend that you save or print these terms and conditions so that you can read them again at a later time. 

1 established in Amsterdam and registered with the Chamber of Commerce under registration number 62181432 trading under the name


2 Website: the website of, which can be consulted via and all associated subdomains.

3 Customer: the natural or legal person, whether or not acting in the exercise of a profession or business, who enters into an Agreement with Klompenkoning. nl and/or has registered on the Website.

4 Agreement: any agreement or agreement between and the Customer, of which agreement the General Terms and Conditions form an integral part.

5 General Terms and Conditions: the present General Terms and Conditions.


Applicability of General Terms and Conditions

1 The General Terms and Conditions apply to all offers, agreements and deliveries of, unless expressly agreed otherwise in writing.

2 If the Client includes provisions or conditions in its order, confirmation or notification containing acceptance that deviate from or do not appear in the General Terms and Conditions, these are only binding on if and insofar as they have been expressly accepted by in writing. .

3 In the event that specific product or service conditions apply in addition to these General Terms and Conditions, those conditions also apply, but in the event of conflicting conditions, the Customer can always invoke the applicable provision that is most favorable to him. Prices and information 1 All prices stated on the Website and in other materials originating from include VAT and, unless stated otherwise on the Website, other levies imposed by the government. 2 If shipping costs are charged, this will be clearly stated in good time before the Agreement is concluded. In addition, these costs will be shown separately in the ordering process.

3 The content of the Website has been compiled with the greatest care. Clog king. nl cannot, however, guarantee that all information on the website is correct and complete at all times. All prices and other information on the Website and in other materials from are therefore subject to obvious programming and typing errors.

4 cannot be held responsible for (color) deviations as a result of screen quality.

5 cannot be held responsible for (colour) deviations as a result of printing on wood or leather.


Conclusion of the Agreement

1 The Agreement is concluded at the moment of acceptance by the Customer of the offer of and the fulfillment of the conditions set by

2 If the Customer has accepted the offer electronically, Klompenkoning will confirm. nl without delay electronically the receipt of the acceptance of the offer. As long as the receipt of this acceptance has not been confirmed, the Customer has the option to dissolve the Agreement.

3 If it appears that when accepting or otherwise entering into the Agreement, the Customer has provided incorrect information, has the right to fulfill its obligation only after the correct information has been received.

4 can inform itself within legal frameworks whether the Customer can meet its payment obligations, but also of all facts and factors that are important for a responsible conclusion of the Agreement. If has good reasons not to enter into the Agreement on the basis of this investigation, he is entitled to refuse an order or request with reasons or to attach special conditions to the execution, such as advance payment.



1 In order to make optimal use of the Website, the Customer can register via the registration form/account login option on the Website.

2 During the registration procedure, the Client chooses a username and password with which he can log in to the Website after registration. Customer is responsible for choosing a sufficiently reliable password.

3 Customer must keep his login details, username and password strictly secret. is not liable for misuse of the login details and can always assume that a Customer who registers on the Website is actually that Customer. Everything that happens through the Customer's account, is the responsibility and risk of the Customer.

4 If the Customer knows or suspects that his login details have come into the hands of unauthorized persons, he must change his password and/or inform of this as soon as possible, so that can take appropriate measures.


Execution of the Agreement

1 As soon as the order has been received by, will send the products as soon as possible with due observance of the provisions of paragraph 3 of this Article.

2 is entitled to engage third parties in the performance of the obligations arising from the Agreement.

3 The way in which delivery will take place and the period within which the products will be delivered is clearly described in good time before the Agreement is concluded. If no delivery period has been agreed or stated, products will in any case be delivered within 30 days.

4 If cannot deliver the products within the agreed term, it will inform the Customer. In that case, the Customer can agree to a new delivery date or he is given the option to dissolve the Agreement free of charge.

5 advises the Customer to inspect the delivered products and to report any defects found within a reasonable time, preferably in writing or by e-mail. See the Article on warranty and conformity in more detail.

6 As soon as the products to be delivered have been delivered to the specified delivery address, the risk with regard to these products is transferred to the Customer. If expressly agreed otherwise, the risk will pass to the Customer sooner. If the Customer decides to collect the products, the risk is transferred upon transfer of the products.

7 is entitled to deliver a similar product of similar quality to the ordered product, if the ordered product is no longer available. The customer is then entitled to dissolve the agreement free of charge and to return the product free of charge.


Right of withdrawal/return

1 This article only applies if the Customer is a natural person who is not acting in the exercise of his profession or business. Business Customers therefore do not have a right of withdrawal. The customer has the right to dissolve the Agreement concluded at a distance with within 14 calendar days after receipt of the product, without stating reasons, free of charge. The term starts on the day after the Customer, whether a third party designated by him in advance, who is not the carrier, has received the product, or: if the Customer has ordered several products in the same order: the day on which the Customer, or a third party designated by him, has received the last product; if the delivery of a product consists of several shipments or parts: the day on which the Customer, or a third party designated by him, has received the last shipment or the last part; in the case of agreements for regular delivery of products during a certain period: the day on which the Customer, or a third party designated by him, has received the first product.

2 Only the direct costs for the return shipment are for the account of the Customer. The customer must therefore bear the return costs himself. If these costs are higher than the regular postal rate, provides an estimate of these costs. Any costs paid by Customer for shipping and payment of the product to Customer will be refunded to Customer upon return of the entire order.

3 Within the withdrawal period referred to in paragraph 1, the Customer will handle the product and the packaging with care. The customer will only open the packaging and only use the product to the extent necessary to check the nature, characteristics and functioning of products. The basic principle here is that this inspection may not go beyond what the Customer could do in a physical store.

4 Customer is only liable for depreciation of the product that is the result of a way of handling the product that goes beyond what is allowed in the previous paragraph.

5 The Customer can dissolve the Agreement in accordance with paragraph 1 of the term set in this Article by sending the model withdrawal form (digitally) to, or by indicating to in another unambiguous way that he is waiving the purchase. . In the event of a digital notification, confirms receipt of that notification. After termination, the Customer has 14 days to return the product. It is also possible to return the product immediately within the reflection period specified in paragraph 1 of this Article, provided that the model withdrawal form or other unambiguous statement for withdrawal is enclosed. Products can be returned to: Kapelstraat 9 5298 CT Liempde

6 Amounts already paid by the Customer (in advance) will be refunded as soon as possible, but no later than 14 days after dissolution of the Agreement, be refunded to the Customer in the same way that the Customer paid for the order. If the Customer has opted for a more expensive method of delivery than the cheapest standard delivery, does not have to reimburse the additional costs for the more expensive method. has received the product or until the Customer demonstrates that he has returned the product, whichever is earlier.

7 Information about whether or not the right of withdrawal is applicable and any desired procedure is clearly stated on the Website in good time before the Agreement is concluded. 8 The right of withdrawal does not apply to: -Products created by the entrepreneur in accordance with the consumer's specifications; Payment 1 The customer must make payments to in accordance with the payment methods indicated in the order procedure and possibly on the Website. is free in its choice of payment methods and these may also change from time to time. In the event of payment after delivery, the Customer has a payment term of 14 days starting on the day after delivery.


Warranty and conformity

1 This article only applies if there is a Customer who is not acting in the exercise of his profession or business. If a separate guarantee is given by on the products, this applies to all types of Customers, without prejudice to what has just been stated.

2 guarantees that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions and/or government regulations existing on the date of the conclusion of the agreement. If specifically agreed, also guarantees that the product is suitable for other than normal use.

3 A guarantee provided by, manufacturer or importer does not affect the legal rights and claims that the Customer already has and can invoke under the Agreement.

4 If the delivered product does not comply with the Agreement, the Customer must inform thereof within a reasonable period of time after discovering the defect.

5 If deems the complaint to be well-founded, the relevant products will be repaired, replaced or reimbursed after consultation with the Customer. With due observance of the Article regarding liability, the maximum compensation is equal to the price paid by the Customer for the product.


Complaints procedure

1 If the Customer has a complaint about a product (in accordance with Article regarding warranty and conformity) and/or about other aspects of the services of, he can submit a complaint to by telephone, e-mail or post. Submit. See the contact details at the bottom of the Terms and Conditions.

2 gives the Customer a response to his complaint as soon as possible, but in any case within 7 days after receipt of the complaint. If it is not yet possible to give a substantive or definitive response, Klompenkoning. nl within 7 days of receipt of the complaint and provide an indication of the period within which it expects to provide a substantive or final response to the Customer's complaint.



1 This Article only applies if the Customer is a natural or legal person acting in the exercise of his profession or business.

2 The total liability of towards the Customer due to an attributable shortcoming in the fulfillment of the Agreement is limited to compensation of a maximum of the amount of the price stipulated for that Agreement (including VAT).

3 Liability of towards the Customer for indirect damage, including in any case – but expressly not limited to – consequential damage, lost profit, missed savings, loss of data and damage due to business interruption is excluded.

4 Apart from the cases mentioned in the previous two paragraphs of this Article, has no liability whatsoever towards the Customer for compensation, regardless of the ground on which an action for compensation would be based. However, the restrictions referred to in this Article will lapse if and insofar as damage is the result of intent or gross negligence on the part of

5 The liability of towards the Customer due to an attributable shortcoming in the fulfillment of an agreement only arises if the Customer gives immediate and proper written notice of default, thereby setting a reasonable term to remedy the shortcoming, and Klompenkoning. nl continues to fail to fulfill its obligations even after that period. The notice of default must contain as detailed a description as possible of the shortcoming, so that is able to respond adequately.

6 A condition for the existence of any right to compensation is always that the Customer reports the damage in writing to as soon as possible, but at the latest within 30 days after it has arisen.

7 In the event of force majeure, is not obliged to compensate any damage caused to the Customer.


Retention of title

1 As long as the Customer has not made full payment for the entire agreed amount, all delivered goods remain the property of Personal data 1 Clog King. nl processes the Customer's personal data in accordance with the privacy statement published on the Website. Final provisions 1 The Agreement is governed by Dutch law.

2 Insofar as not dictated otherwise by mandatory law, all disputes that may arise as a result of the Agreement will be submitted to the competent Dutch court in the district where is located.

3 If a provision in these General Terms and Conditions proves to be invalid, this does not affect the validity of the entire General Terms and Conditions. In that case, the parties will determine (a) new provision(s) as a replacement, which will give shape to the intention of the original provision as much as legally possible.

4 Under “written” In these General Terms and Conditions, communication by e-mail and fax is also understood, provided that the identity of the sender and the integrity of the e-mail are sufficiently established.


If you have any questions, complaints or comments after reading these General Terms and Conditions, please do not hesitate to contact us in writing or by e-mail.



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